Help Centre
FAQ
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What is sizing like?
Our hoodies are oversized for a comfy, cosy feel!
To find your best fit, visit our Sizing Chart
How do I care for my PRL item
Caring for your hoodie
- Turn inside out before washing
- Wash in cold water (30 degrees max) with mild detergent
- Air dry (do NOT tumble dry)
- Use low setting when ironing, iron inside out
PRL hoodies are made with 80% organic cotton/20% recycled polyester
The perfect combination for kind, cosy comfort
Our embroidery is skilfully crafted in England
How long will my order take?
Once your order is picked and packed our system will automatically send tracking information to your email on file.
If your order contains all in-stock items, you should receive your order within 10 working days.
Each hoodie has over 200,000 embroidery stitches which takes time to produce as we focus on quality.
We try our very best to get you your hoodie as fast as possible.
Where can I order PRL items?
The only official and authorized seller of Pink Rain Lilies TM apparel is pinkrainlilies.com
If you see 'Pink Rain Lilies' products being advertised anywhere else, including websites that look similar, please know they are NOT affiliated with our brand.
These are counterfeit items - or fraudulent sites which may not send products, or could compromise you personal information.
Only shop at pinkrainlilies.com
How do I contact support?
If you have anything you would like to chat to us about, please contact us by completing the form below.
We're here to help you!
Thank you for being part of the PRL collective.